Common 2FA Issues and Troubleshooting

“My verification code is invalid”

• Wait for a new code

• Check for typing errors

• Ensure your phone time is synced automatically

“My authenticator codes keep changing”

This is normal. Codes refresh every 30 seconds.

“I didn’t receive an SMS code”

• Wait up to one minute

• Check signal strength

• Request a resend

• Verify your phone number

“I’m stuck on the verification screen”

• Refresh the page

• Try another browser

• Use a recovery code if available